中文

Common Problem

  • Q: What’s the MOQ?

    A: There is no MOQ. But it’s customized product, for small quantity, the cost will be higher a lot.


  • Q: What screen size do you offer?

    A: 2.4'' 4.3'' 5'' 7'' 10.1''


  • Q: What is IPS screen?

    A: IPS screen can view video from any angle. Normal scree can’t.


  • Q: What memory should we choose?

    A: For 1-2 minutes video, 128MB is enough. For 3-5 minutes video, 256MB is enough.


  • Q: How many minutes does the video brochure can play?

    A: For our standard battery, it can keep playing video about 90 minutes.


  • Q: How many button function the product can make?

    A: The max button function we can do is 12 buttons.


  • Q: What is the regular button function?

    A: Video button for 1,2,3... play/pause, volume up, volume down, mute, forward, backward, fast forward, fast backward, etc


  • Q: How can we design the artwork?

    A: After knowing what screen size, card size and card material, we will draw a template for you and then you can design your artwork on the template.


  • Q: What is the video format?

    A: For 2.4’’, it need our factory converter to convert video format. From 2.4’’, it supports all video format. But the AVI and MP4 is best.


  • Q: Can we add UV effect on product?

    A: For special print craft, we can do spot UV, embossing, stamping, etc.